Any questions? We have answers

General FAQS

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How does the bottle work?

All of our hydrogen-producing water products utilize a Proton Exchange Membrane (PEM) combined with Solid Polymer Electrolyte (SPE) electrolysis to break down H2O and generate pure molecular hydrogen at medium to high concentrations.

How long does hydrogen last?

Molecular hydrogen gas remains effective in the water for approximately 10 to 15 minutes after the bottle is opened or vented. However, if the bottle stays sealed, the hydrogen levels can remain high for up to 13 hours. For more hydrogen-rich water, just press the power button to start a new cycle, infusing your water with fresh hydrogen gas whenever you desire.

Pour water into another glass?

Certainly, you can transfer your freshly hydrogenated water into another glass or stainless steel container. However, it’s important to note that even if the container is sealed, the hydrogen gas concentration will remain detectable in the water for approximately 12 hours.

What happens to the oxygen?

Our advanced infusion process ensures the complete removal of remaining oxygen gas from the bottle, allowing only pure molecular hydrogen to saturate your water. In our model oxygen gases are expelled through a dedicated vent port. In the original model and the pitcher, these gases are efficiently released through the lid. This precise method guarantees the highest purity and effectiveness of the hydrogen infusion.

How do I clean my bottle?

Clean your unit gently using mild soap and warm water. If you’re in an area with hard water, it’s a good idea to descale the unit occasionally.


To descale, pour 1/4 cup of distilled white vinegar over the titanium plates in the center of the base, ensuring they are completely covered. Let the vinegar sit for up to 12 hours, then rinse thoroughly. For optimal performance, it’s recommended to descale once a month.


Please remember not to submerge the base in water, put it in the dishwasher, or use a wire metal brush for cleaning.

Safe during pregnancy?

Yes!

There have been no reports indicating that drinking hydrogen-rich water during pregnancy is unsafe.

As always, we recommend consulting with your healthcare provider before making any changes to your diet during pregnancy. They can provide the most accurate and up-to-date advice based on your specific health and circumstances.

What type of water to use?

Using our advanced proton exchange membrane technology, our bottles and pitchers are compatible with a variety of water sources, including regular unfiltered tap water, filtered water, reverse osmosis, natural spring, purified, and well water. Please note that waters with low mineral content may produce a less noticeable visual reaction.

Can I use hot water?

We recommend using room temperature, cold, or iced water. DO NOT pour boiling hot water into your bottle or pitcher, as it may damage the proton exchange membrane (PEM).

Mine stopped making bubbles?

If you received your bottle or pitcher and it doesn’t produce hydrogen bubbles, or if it has stopped, fill it with warm water and let the MEMBRANE at the base soak for 1-3 hours. During this time, run the bottle or pitcher multiple times. This will help prime the proton exchange membrane, which may have dried out, preventing it from functioning properly.

How many uses per battery?

How many cycles can I achieve per full battery charge?

The number of hydrogen infusion cycles you can achieve on a full battery charge depends on the model. On average, you can expect between 10 to 20 cycles. The battery takes about 6 to 9 hours to fully recharge. For best results, use the USB cable provided with your bottle for charging.

How much H2 water per day?

According to the research conducted, patients and athletes who consumed 4-5 bottles per day, or approximately 60 ounces of hydrogen-rich water, would experience optimal results and benefits, typically noticeable within the first 4-6 weeks.

Does the water taste different?

The feedback we have received from our customers indicates that their water tastes better after being run through the ionizing water bottle or pitcher compared to before.

Water leaking under the bottle?

What causes water to leak underneath my bottle during or after the hydrogen cycle?

It’s normal to occasionally notice small amount of water beneath your bottle during the hydrogen cycle. This happens because the pressure inside the bottle pushes out small traces of water. Our dual chamber technology actively expels oxygen, chlorine, ozone, and other oxide gases through a down vent at the base of the bottle. While this process ensures the purity of the hydrogen infusion, it may result in minimal water leakage.

Shipping & Returns

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What is The Bubbler return policy?

In the unlikely event (less than 3% chance) that you decide to return your purchase, we offer hassle-free returns as long as the item is in its original packaging and returned within 60 days from the delivery date. For orders within the United States, we provide prepaid return labels, with the return shipping fee deducted from your total refund amount.


To initiate a return, please send us an email, and a member of our customer care team will assist you through the process. Your customer care representative will inform you of your refund total in advance and answer any questions you may have.


Please note that returned products that do not pass our inspection may be eligible for a partial refund. We are not responsible for the shipping costs to return any product deemed ineligible for a refund or exchange.

Why choose The Bubbler

  • Enhanced Health

    Hydrogen-rich water supports improved recovery, increased energy levels, and powerful antioxidant effects to help combat oxidative stress.

  • Trusted by Customers Worldwide

    Backed by glowing customer reviews, The Bubbler is a trusted choice for those seeking a healthier hydration experience.

  • Hassle-Free Returns & Support

    We offer a 60-day hassle-free return policy with dedicated customer support to ensure your satisfaction.

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★★★★★ Trusted 4.9/5.0 by over than 50k+ satisfied customers

Hear It from Our Customers

Customer Reviews

Based on 116 reviews
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Bessie Cummerata

Received my Hydrogen Water Cup as pictured I love it and shipping was fast during Holiday Season! I will be purchasing more

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Larry Quitzon

Arrived very well packed, I hope it works well. It's beautiful❤️

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Stevie Klocko

I put the power in, and the hydrogen came up. Automatic termination. The price was very good.

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Consuelo Wolff

General I am very happy with the purchase. The goods met my expectations. A big advantage of the generator is low energy consumption and the possibility of mobile charging. I heartily recommend😁

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Rick Harvey

Thank you very much. Thank you.